Contact Us

For any small domestic appliances such as kettles, toasters, blenders etc, and for any aspects regarding our website please use the form below.

Please note: If you have purchased the product within the last 6 months, please contact the retailer in the first instance to deal with any matters relating to warranty.

For all other enquiries please continue to use the form below.

By Phone


Call our Freephone Helpdesk on
1 800 623 118

Opening hours:
9 am to 5 pm Monday to Friday Australia Eastern Standard Time


Call our Freephone Helpdesk on
0800 736 776

Opening hours:
9 am to 5 pm Monday to Friday New Zealand Eastern Standard Time


By Post 


Spectrum Brands Australia Pty Ltd
Customer Service Department
Locked Bag 3004
Braeside, Victoria. 3195


Spectrum Brands New Zealand Ltd
Customer Service Department
P.O. Box 9817
Newmarket, Auckland

Press Office

For any media related enquiries, please contact our PR agency

Stark Matthews
Level 1, 8-16 Soudan Lane
Paddington NSW 2021

+61 2 9555 8309

To see our latest media coverage, visit us on Facebook

Please enter the product model number you wish to register.
The model number can be found at the base of your appliance or on product packaging.